Gartner® Hype Cycle™ for Retail Technologies, 2024
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Omnichannel commerce has revolutionized payment processes and customer expectations regarding delivery times. Delivery windows have significantly reduced, with next-day or even same-day service becoming the norm.
In this fireside chat, Akash Gupta, CEO of GreyOrange, explains that there is still a considerable need for efficiency improvement in critical commerce components, particularly in warehouses and fulfillment.
“You’re getting a holistic view of what’s happening in the network, rather than looking at a bunch of Excel files … and it helps the interaction between sales managers and warehouse managers.”
— Akash Gupta, CEO and co-founder, GreyOrange